When you take steps to better your organization, you need to know if your efforts are working within your organization. The Baldrige Express survey, offered by ILPEx in conjunction with the National Council for Performance Excellence, offers a high-level diagnostic tool that can help you gauge implementation of improvement initiatives and tell you if your efforts are working. Providing useful benchmarking data with other organizations, it also allows you to try the Baldrige approach with minimal cost and commitment.
The Baldrige Express survey obtains input from a cross section of functions, locations, and grade levels throughout the organization that you identify to take the survey. The survey measures performance on a wide range of key performance indicators and helps to evaluate key processes, systems and results. The survey helps identify organizational strengths, deployment gaps, and pinpoints vital opportunities for improvement.
How does the Baldrige Express survey work?
The online, web-based survey is easily accessible from any PC. The 45-question survey itself takes an hour to an hour-and-a half for each user to complete (depending on how thoughtful the person is in their comments). Companies often give employees a deadline to complete it (7 or 14 days, with access 24 hours a day) and can include incentives to encourage participation.
Once the company finishes gathering input from its employees, feedback comes quickly — within five days of completion, organizations will receive a feedback report.
To try an e-demo of the Baldrige Express survey visit the website at www.PerformanceExcellence.com.
What are the benefits of the Feedback Report?
The Performance Indicator Feedback Report, provided upon completion of the Organizational Assessment Survey, offers reliable, accurate data in an easy to understand format. It is a detailed analytical tool used by organizations as the foundation for strategic planning and identifying areas for improvement.
You receive:
• Identification of the organizational strengths as well as the vital few areas in need of improvement
• Identification of information deployment gaps within your organization
• Accurate scoring according to the National Baldrige Award scoring guidelines
• Survey data can be used to compare and benchmark organizational performance
What are the fees?
Monitor your organization’s continuous improvement efforts on an ongoing basis with this valuable tool. You decide when your organization is ready to implement the survey.
The fee structure breaks down like this:
|
Survey Participants
|
Fees
|
|
Up to 40
|
$2,500
|
|
50-99
|
$3,000
|
|
100-149
|
$3,500
|
|
150-199
|
$4,000
|
|
200-249
|
$4,500
|
|
250-299
|
$5,000
|
|
300+
|
$5,000+ $10 per participant over 300
|
What kind of organizations can use Baldrige Express?
The survey is appropriate for organizations of any type, including those in the manufacturing, health care, service, government, education, or non-profit sectors.
How can I get Baldrige Express for my organization?
Contact ILPEx at 630-637-1595 and staff will walk you through the process from start to finish, introducing the assessment to your team and presenting an analysis of the findings. ILPEx can help you interpret the results and suggest steps you can take to address areas that need improvement.

